FAQ

What should I do if I didn’t receive my fasting plan?

If you don’t receive your fasting plan within 2 hours, please be sure to check your SPAM box in your email account. At times, due to junk mail filters the email with your fasting plan ends up in the spam folder. If you check and it is not in your spam folder, please go to this link https://MyFastingPlan.com/myplan and you will be able to access your plan by entering the email that you used when purchasing.

How long does it take to receive My Fasting Plan?

It typically takes approximately two hours for our team of doctors and nutritional therapists to review the plan based on all of your personalized information. If you don’t receive your plan within 2 hours, please be sure to check your SPAM box in your email. At times, due to emails trying to filter out junk mail the email with your Fasting Plan ends up in the spam folder. If you check and it is not in your spam folder, please go to this link https://MyFastingPlan.com/myplan and you will be able to access your plan by entering the email that you used when purchasing.

My link is not working

If the link to your personalized fasting plan is not working, please contact support@MyFastingPlan.com.

How long can I use My Fasting Plan?

Forever. You can always access your personalized fasting plan with the link provided in the email you will receive.

Can I change my plan?

Unfortunately, we are unable to change your personalized plan once it is completed. Please contact support@MyFastingPlan.com if you would like to alter your plan.

What should I drink when fasting?

We recommend drinking one ounce of water for every pound of body weight on periodic fasting days and one-half ounce of water per every pound of body weight on regular days. You can also have green tea and black coffee. Avoid sugar on periodic fasting days and if you must use creamer, be sure to use a non-dairy creamer such as almond or coconut milk.

How much weight will I lose?

Everyone is different and everyone has different rates of metabolism. Food choices and exercise also have an impact. That said, our clients have great success, even those whom have had little or no success with other diet plans.

How can I get a refund?

We will be sorry to see you go but if you want to cancel your plan, you can apply for a refund within 14 days from time of purchase.
Please contact support@MyFastingPlan.com and provide detailed information on how My Fasting Plan has not met the product description and include the receipt of your payment.